Privacy Policy
Last updated: January 21, 2026
NephroAssist ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.
Information We Collect
Information You Provide
We collect information you voluntarily provide when you:
- Fill out contact forms or request a demo
- Subscribe to our newsletter or communications
- Create an account or register for our services
- Communicate with us via email, phone, or chat
- Provide feedback or participate in surveys
This may include your name, email address, phone number, practice name, job title, and any other information you choose to provide.
Automatically Collected Information
When you visit our website, we automatically collect certain information, including:
- Device information (browser type, operating system)
- IP address and approximate location
- Pages visited and time spent on pages
- Referring website or source
- Cookies and similar tracking technologies
How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Respond to your inquiries and provide customer support
- Send you marketing communications (with your consent)
- Analyze website usage and optimize user experience
- Detect, prevent, and address technical issues or fraud
- Comply with legal obligations
Information Sharing
We do not sell your personal information. We may share your information with:
- Service providers: Third parties that help us operate our business (hosting, analytics, email services)
- Business transfers: In connection with a merger, acquisition, or sale of assets
- Legal requirements: When required by law or to protect our rights
- With your consent: For any other purpose with your explicit permission
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.
HIPAA Compliance
For our healthcare practice clients, we maintain HIPAA-compliant infrastructure and will enter into Business Associate Agreements (BAAs) as required. For more information, see our HIPAA Compliance page.
Cookies
We use cookies and similar technologies to:
- Remember your preferences
- Analyze website traffic (Google Analytics)
- Improve our services
You can control cookies through your browser settings. Disabling cookies may affect website functionality.
Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information
- Opt out of marketing communications
- Object to processing of your information
To exercise these rights, contact us at privacy@nephroassist.com.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.
Children's Privacy
Our services are not directed to individuals under 18. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page with a new "Last updated" date.
Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us:
- Email: privacy@nephroassist.com
- Contact form: nephroassist.com/contact