24/7 answers,
no dialysis required
A smart chatbot that answers patient questions on your website—so your phones can stop ringing and your staff can focus on care.
The questions that flood your phones
These aren't complex clinical questions. They're the same questions your staff answers dozens of times a day. Patient Assist handles them automatically.
"What insurance do you accept?"
"Where is your Buckhead office located?"
"What are your hours on Saturday?"
"Do you have a nephrologist who speaks Spanish?"
"How do I prepare for my first appointment?"
"What should I bring to my dialysis session?"
Multilingual support with automatic browser language detection.
Patient Assist detects your patient's browser language and responds accordingly. We add new languages on request.
Everything your patient chatbot needs
Answers Common Questions 24/7
Locations, hours, insurance accepted, provider bios—Patient Assist handles the questions that flood your phones so staff can focus on patients in the office.
Embeds on Your Website
A single line of code adds the chatbot to your site. Customize colors and the assistant name to match your brand.
Trained on YOUR Practice
Upload your provider list, location details, and FAQs. Patient Assist learns your practice—not generic healthcare content.
Two-Stage PHI Protection
Even though Patient Assist is non-PHI by design, a dual-layer system (regex + LLM detection) actively prevents patients from accidentally sharing sensitive health information in chat.
Abuse Protection
Multi-layer rate limiting protects against misuse—per-conversation, per-IP, and global limits keep the chatbot available for real patients.
Smart Handoffs
When a question needs human attention, Patient Assist provides your office phone or suggests scheduling an appointment.
Analytics Dashboard
See what patients are asking. Identify gaps in your website content. Track conversations over time.
Live in 30 minutes
Upload Your Content
Add your provider list, locations, hours, and FAQs. We chunk and embed it automatically.
Customize the Look
Choose your colors, upload your logo, and name your assistant (we suggest "Bowman").
Embed on Your Site
Copy one line of code to your website. Patient Assist is live and answering questions.
Stop answering the same questions
Let Patient Assist handle the routine so your staff can focus on patients who need personal attention.