💬 Patient Assist

24/7 answers,
no dialysis required

A smart chatbot that answers patient questions on your website—so your phones can stop ringing and your staff can focus on care.

B
Bowman
● Online
Do you accept Blue Cross Blue Shield?
Yes! Georgia Nephrology accepts Blue Cross Blue Shield, including PPO and HMO plans. We also accept Medicare, Aetna, Cigna, and most major insurers. Would you like our full list?

The questions that flood your phones

These aren't complex clinical questions. They're the same questions your staff answers dozens of times a day. Patient Assist handles them automatically.

"What insurance do you accept?"

"Where is your Buckhead office located?"

"What are your hours on Saturday?"

"Do you have a nephrologist who speaks Spanish?"

"How do I prepare for my first appointment?"

"What should I bring to my dialysis session?"

Features

Everything your patient chatbot needs

🕐

Answers Common Questions 24/7

Locations, hours, insurance accepted, provider bios—Patient Assist handles the questions that flood your phones so staff can focus on patients in the office.

🌐

Embeds on Your Website

A single line of code adds the chatbot to your site. Customize colors and the assistant name to match your brand.

📚

Trained on YOUR Practice

Upload your provider list, location details, and FAQs. Patient Assist learns your practice—not generic healthcare content.

🔒

Non-PHI by Design

Patient Assist never asks for or stores patient health information. It answers general questions, not clinical ones.

📞

Smart Handoffs

When a question needs human attention, Patient Assist provides your office phone or suggests scheduling an appointment.

📊

Analytics Dashboard

See what patients are asking. Identify gaps in your website content. Track conversations over time.

How It Works

Live in 30 minutes

1

Upload Your Content

Add your provider list, locations, hours, and FAQs. We chunk and embed it automatically.

2

Customize the Look

Choose your colors, upload your logo, and name your assistant (we suggest "Bowman").

3

Embed on Your Site

Copy one line of code to your website. Patient Assist is live and answering questions.

Stop answering the same questions

Let Patient Assist handle the routine so your staff can focus on patients who need personal attention.