Simple, transparent pricing
Start with what you need. Add modules as you grow. All plans include a 14-day free trial.
Starter
Perfect for practices looking to improve patient communication.
- Patient Assist chatbot
- Unlimited conversations
- Custom branding
- Up to 3 locations
- Email support
- Staff Assist modules
- Referral Assist
Professional
Full AI toolkit for growing nephrology practices.
- Everything in Starter
- Staff Assist (all 4 modules)
- — Clinical guidelines
- — Operations & compliance
- — Billing codes
- — Patient education
- Upload practice-specific content
- Analytics dashboard
- Up to 10 locations
- Priority support
- Referral Assist
Enterprise
Complete solution with referral automation.
- Everything in Professional
- Referral Assist
- — Fax OCR & extraction
- — AI data parsing
- — Verification dashboard
- Up to 20 locations
- Dedicated onboarding
- Custom integrations
- SLA guarantee
Custom pricing for large organizations
For large practices and multi-site organizations. National Kidney Partners (50+ locations) and similar large practices need custom solutions—and custom pricing.
Contact SalesFrequently asked questions
Everything you need to know about NephroAssist pricing.
What counts as a "location"?
A location is a physical office where patients are seen. If you have 5 clinic addresses, that's 5 locations. Satellite offices and telehealth-only don't count against your limit.
Is there a contract or can I cancel anytime?
All plans are month-to-month with no long-term commitment. Enterprise+ customers typically sign annual agreements for volume pricing.
How does the free trial work?
You get 14 days of full access to your chosen plan. No credit card required to start. If you love it, add payment to continue. If not, your account simply pauses.
Can I upgrade or downgrade later?
Absolutely. Upgrade anytime and get immediate access to new features. Downgrades take effect at your next billing cycle.
Is NephroAssist HIPAA compliant?
Yes. Referral Assist (which handles PHI) runs on Azure's HIPAA-eligible infrastructure with BAAs in place. Patient Assist and Staff Assist are designed to be non-PHI by default.
Do you offer discounts for annual billing?
Yes, annual billing saves you 15% compared to monthly. Contact us for details.
Still have questions?
We're happy to walk you through NephroAssist and help you find the right plan for your practice.
Schedule a Demo